Here's what nobody tells you about Employee Value Propositions: many of them are rubbish. Not because companies don't care, but because they're built backwards. They start with what the marketing team thinks sounds brilliant based on the corporate brand, rather than what actually matters to the people who matter — your employees.
Picture this: A room full of executives, armed with market research and competitor analyses, crafting what they believe is the perfect EVP. They've got the buzzwords lined up: 'innovative culture,' 'work-life balance,' 'competitive benefits.' But somewhere between the boardroom and the break room, something gets lost in translation.
This scene plays out in offices worldwide. The Chief People Officer presents slick slides showing what Gen Z wants. The Marketing Director insists on 'differentiated positioning.' The CFO nods along while mentally calculating the cost per hire. They'll spend hours debating whether to use 'pioneering' or 'cutting-edge' in their employer branding narrative. They'll analyse competitor statements until their eyes blur. They'll craft an EVP that looks fantastic on paper.
Meanwhile, Sarah in accounting is wondering why the 'flexible working' promise doesn't apply to month-end closes. Dave in engineering questions why 'continuous learning' means watching outdated training videos. And the new graduate in marketing can't reconcile the 'competitive salary' promise with her student loan payments. Talk about a disconnect!
According to Gartner's 2022 Global Labor Market Survey, only one in four employees believe their employer has delivered on its EVP promises. Even more telling, Gartner's research revealed that organisations that effectively deliver on their EVP can decrease annual employee turnover by 69% and increase new hire commitment by nearly 30%. This disconnect between EVP promise and reality raises an important question: how well do decision-makers understand the day-to-day experiences of their employees?
The truth is, your EVP isn't just another corporate initiative to be filed away with your mission statement and values posters. It's a transparent reflection of your employee experience — the promises you make, the experiences you create, and the reality your people live every day.
Think about the last time you joined a company. What made you say yes? Was it the carefully worded job description, or was it something more fundamental? Something that spoke to your aspirations, your values, your vision of what work could be?
When done right, an EVP becomes a powerful part of your organisation's core identity. Consider Salesforce, ranked #2 on Fortune's "100 Best Companies to Work For" list in 2023. Their EVP centers on what CEO Marc Benioff calls the 'Ohana culture' - a deep sense of family and shared purpose. 'The business of business is to improve the world,' Benioff states in his book "Trailblazer”, demonstrating how a clear purpose drives their employee experience.
It's a transparent reflection of your employee experience — the promises you make, the experiences you create, and the reality your people live every day.
Think about the last time you joined a company. What made you say yes? Was it the carefully worded job description, or was it something more fundamental? Something that spoke to your aspirations, your values, your vision of what work could be?
I remember reading a Zen story quite some time ago and it goes like this:
There once was a Zen master named Nan-in who lived during Japan's Meiji era. One day, he invited a young monk from a prestigious modern monastery to tea. The monastery had recently received significant funding from wealthy patrons and had undergone extensive renovations.
As Nan-in prepared the tea ceremony with simple, well-worn utensils, the young monk couldn't contain his excitement. He spoke at length about his monastery's achievements — their elegant silk robes imported from China, their new meditation hall with its hand-carved Buddha statue, and their gardens designed by the emperor's own landscaper. He described their elaborate ceremonies, their growing numbers of followers, and their plans for expansion.
Nan-in remained silent throughout, focusing on the careful preparation of tea in his modest teahouse. The young monk barely noticed the small acts of precision and care that went into each movement. The master's simple cotton robe and the unadorned room seemed to escape his attention entirely.
When the tea was ready, Nan-in began to pour it into the monk's cup. The warm liquid rose to the brim, but the master didn't stop. He continued pouring, and the tea spilled over the cup's edge, across the table, and onto the monk's carefully pressed robes.
“Master, stop!” the monk exclaimed in alarm. “The cup is full! No more will go in!”
Nan-in set down the teapot and looked directly at the young monk. “Like this cup,” he replied, “your monastery is so full of impressive appearances that there is no room for real substance. How can you learn wisdom when your mind is already full of what you think wisdom should look like?”
This story resonates powerfully in today's corporate world. Just as the young monk was captivated by the external trappings of spirituality rather than its essence, many companies focus on the superficial elements of their employee experience rather than its core substance.
Let's be honest. Your employees aren't staying for the fruit bowls or casual Fridays. Those are lovely gestures, but they're the icing on a cake that needs to be fundamentally solid. Just as a magnificent tea ceremony means nothing without good tea, your office perks mean nothing without meaningful work experiences beneath them.
Take Patagonia, for example. Their Employee Value Proposition framework isn't built on their office ‘climbing-walls’ or environmental activism days (though they have those too). Their core promise, directly stated on their website, is simple: 'We're in business to save our home planet.' This clear purpose defines every aspect of their employee experience, from their environmental internship program to their advocacy training for employees. In 2022, founder Yvon Chouinard demonstrated this commitment by transferring company ownership to a trust and nonprofit dedicated to fighting climate change.
Here's the thing: Your EVP is the cake itself. It's the promise you make about the employee experience—the meaningful stuff. It's about career progression that actually progresses, work that actually matters, and a culture that actually cultivates thriving relationships. Take Google's famous innovation practices: their original ‘20% time’ policy, which encouraged engineers to spend one-fifth of their time on side projects, helping create products like AdSense and Google Maps. While this policy has evolved over time, the principle of giving employees space to innovate remains a core part of their culture.
The brilliant companies? They've figured out that an EVP isn't a recruitment tool. It's a truth-telling exercise. Like the Zen master's tea, it's about what's essential, not what looks impressive. McKinsey's 2021 research shows that among US executives and upper management, 70% say their sense of purpose is defined by their work. However, this number drops significantly for frontline employees and managers. Yet, how many EVPs actually address this fundamental need for purpose across all levels of the organisation?
It's about career progression that actually progresses, work that actually matters, and a culture that actually cultivates thriving relationships.
EVP isn't a recruitment tool. It's a truth-telling exercise. It's about what's essential, not what looks impressive.
Company A boasts about their ping pong tables and Friday afternoon beers. Their job listings sparkle with promises of 'work hard, play hard' culture. Their Instagram feed is carefully curated with shots of smiling employees at themed parties and images of their bright, open-plan office with its famous barista-grade coffee machine. During interviews, they emphasise their game room and monthly social events. Their EVP reads like a holiday brochure.
Yet three months in, their new hires discover the ping pong table sits unused because deadlines are too tight. Those Friday beers? They've become a mandatory extension of the workday. The bright, open-plan office is great for photos but terrible for concentration. And that coffee machine? It's broken more often than not.
Then there's Company B. They lead with substance: 'Here's the real challenge we're trying to solve. Here's how your role directly impacts the solution our customers need. Here's how we'll invest in your growth.' They promise (and deliver on) meaningful work, genuine growth, and the chance to make a real impact. Their job listings talk about specific problems they're tackling. During interviews, they introduce candidates to team members who share honest stories about their professional growth and employee experience. Their EVP reads like a compelling mission statement with ‘grit’ that actually means something - it’s emotive, compelling and magnetic to the right people.
Six months in, their employees are tackling challenging projects they care about. They're seeing their ideas implemented. They're learning new skills because development isn't just a buzzword—it's built into their weekly schedule. Yes, they have a decent break room too, but nobody mentions it in their Glassdoor reviews because it's not what matters.
Which one do you think has trouble filling their roles? More importantly, which one keeps their best talent when the next recession hits?
Your EVP needs three essential pillars, but more importantly, it needs a framework to build them. Let's break this down into what matters and how to actually make it happen.
First, the Three Pillars:
While every EVP is unique, successful ones are built on proven foundations. Here’s how to create an EVP using our Magnetic Brand Builder™ 4-phase process:
The EVP framework above isn't just about creating promises; it's about creating promises you can keep
Here's where most organisations stumble: they spend months crafting an EVP that ticks all the corporate boxes — workshopped with consultants, approved by leadership, packaged in a slick PowerPoint deck—and then nothing changes. The carefully chosen words sit in a shared drive while real employee experience remains unchanged. Your EVP isn't a document or a presentation—it's a living, breathing commitment that should influence every decision you make about your people.
Let's talk about Unilever's EVP transformation. In 2009, they faced a common challenge: a beautifully crafted EVP that wasn't translating into real employee experience. Their promise of 'developing tomorrow's leaders' was compelling, but middle managers weren't equipped to deliver it. Sound familiar?
1) The handoff hurdle
Common Trap: Creating the EVP in isolation, then 'throwing it over the wall' to HR and hiring managers
Solution: Build an EVP council with representatives from every key department
Action Step: Create monthly EVP checkpoints where teams share implementation challenges and solutions
2) The translation gap
Common Trap: Assuming everyone understands how to translate the EVP into daily decisions
Solution: Create decision-making frameworks for different roles
Action Step: Develop 'EVP in Action' playbooks for managers, showing how to apply EVP principles to common scenarios
3) The measurement mirage
Common Trap: Measuring what's easy instead of what matters
Solution: Create leading indicators that predict EVP success
Action Step: Track 'moments that matter' through regular pulse surveys
4) The consistency challenge
Common Trap: Allowing different interpretations of the EVP across departments
Solution: Create clear standards while allowing for contextual adaptation
Action Step: Develop an EVP alignment checklist for key decisions
Phase 1: The reality check
Phase 2: The tools
Phase 3: The activation
Phase 4: The results
1) Embed your EVP in daily decisions
2) Create accountability
3) Make it visible
4) Build support systems
5) Monitor and adapt
It's not just about saying the right things; it's about doing them. Repeatedly. Consistently. Relentlessly.
Remember: An EVP is only as good as its weakest implementation point. The most beautiful promise means nothing if it's not lived every day, in every way, by every leader in your organisation.
There's a story about a tea merchant who prided himself on running the most precise tea house in town. He was obsessed with measurement — counting every leaf, weighing every pot, timing every steep to the second. His shelves were lined with charts tracking optimal temperatures, detailed scorecards, and elaborate systems documenting every aspect of tea preparation.
One quiet afternoon, a renowned tea master visited his shop. The merchant excitedly showed him the meticulous measurement systems, the carefully calibrated scales, and the detailed brewing logs. The tea master listened patiently, nodding as the merchant explained his precise methodologies.
“Would you prepare me a cup of tea?” the master finally asked.
The merchant eagerly complied, following his exacting process to the letter. The master took one mindful sip, then gently set the cup down.
“Your measurements are perfect,” the master observed, “but your tea has no soul.”
The merchant bristled, quickly pulling out his charts showing optimal steeping times and perfect water temperatures.
The master smiled kindly. “You've become so focused on measuring the tea that you've forgotten to taste it.”
This wisdom speaks directly to EVP measurement. While modern HR practices focus on precise metrics — engagement scores, retention rates and satisfaction indices — seasoned people leaders know that numbers alone cannot capture the essence of employee experience. They understand the importance of harmony, respect, authenticity, and connection — elements that resist reduction to metrics.
The key here is to stop measuring EVP success through generic engagement scores. Instead, start measuring through:
But here's the tea master’s wisdom applied: These metrics are merely indicators, not the essence. The real measure of your EVP lives in the moments:
1) Create a balanced scorecard
2) Establish listening posts
3) Track trend lines, not headlines
4) Build narrative intelligence
Yes, measure what you can, but listen for what you can't. The real measure of success isn't in your spreadsheets—it's in the daily moments that make your people proud to be part of your organisation.
Your EVP isn't static. As your organisation evolves, as your people's needs change, as the world of work transforms, your EVP must evolve too. The question isn't just 'Is our EVP working today?' but 'Will it still resonate tomorrow?'
When Belong Creative partnered with Roche Pharmaceuticals, they faced a unique challenge: develop an EVP that would not only capture the organisation's current culture but also shape their future workplace narrative. The timing was crucial — Roche was moving to their new Barangaroo office in Sydney's CBD, presenting an opportunity to reach a wider talent pool and redefine their employer brand.
The Belong Creative team led an extensive research phase, including focus groups and one-on-one interviews, developing an EVP built around six distinct pillars, unified under the powerful promise: 'Where passion meets purpose.' They then brought this EVP to life through employee ambassador stories, workplace imagery, and an innovative social media campaign that generated nearly 100 pieces of unique content.
Central to the success was Belong Creative's development of an Interactive Toolkit, helping leaders and hiring managers embed the EVP into every conversation, every interview, and every team meeting. The impact of this comprehensive approach was significant, as evidenced by the client's response:
Evolution requires infrastructure. Today's successful EVPs are built on regular feedback mechanisms, robust content creation pipelines, and clear measurement frameworks. They anticipate tomorrow's challenges — from hybrid work expectations to multi-generational workforce needs - while remaining firmly grounded in today's realities.
The most successful organisations understand that their EVP must evolve through continuous adaptation. This means regular reviews of their EVP pillars, fresh content that reflects their changing workplace, and ongoing dialogue with stakeholders to ensure market alignment. They treat their EVP as a constant conversation, not a carved-in-stone commandment. They're always listening, always adapting, always improving.
Don't just create an EVP. Create a truth that your organisation can live by, your employees can believe in, and your future talent can be inspired by. Because in the end, the best EVP isn't the one that sounds the nicest—it's the one you actually deliver on, day after day, person after person, promise after promise.
At Belong Creative, we understand that your EVP story is unique. We combine deep research, strategic thinking, and creative execution to build EVPs that don't just look good on paper - they deliver real results. We have partnered with over 50 clients across 14 industries to deliver more belonging for their employees. Our work with leading employers such as Roche Pharmaceuticals, Ampol, Allianz, TPG Telecom, AGL, AFCA, Bayer, Aveo, Sydney Airport, Benetas, Toll, EY, ING and many more, demonstrates how the right EVP can transform both your employer brand and your employee experience.
Want to explore how we can help your organisation craft and activate an EVP that resonates today and tomorrow? Let's start a conversation about your unique needs and challenges.
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