1. WHY - Purpose, Direction & Belief
Most organisations have a clear purpose statement.
Fewer have people who feel genuinely enrolled in it.
A gap starts to form when:
- Employees can repeat the words, but don’t feel connected to the direction
- Purpose feels abstract, distant or leadership-owned
- People aren’t clear on what success looks like in the future state
The question isn’t “Do we have a purpose?”
It’s “Do people believe in where we’re going - and their role in getting there?”
When the WHY is lived, people feel part of something meaningful.
When it’s not, purpose becomes wallpaper.
